Sunday, September 27, 2009

Human Competence: Engineering Worthy Performance by Thomas F. Gilbert

http://www.amazon.com/Human-Competence-Engineering-Performance-Essential/dp/0787996157/ref=sr_1_1?ie=UTF8&s=books&qid=1253074955&sr=1-1

Editorial Reviews
Review"Human Competence is a must read for anyone wishing to become a true performance improvement professional." by Peter Dean -- International Society for Performance Improvement www.ispi.orgHuman Competence stands out not just as a tribute to Dr. Gilbert's genius, but also as the best single source of ideas about Performance Technology. It is a must-have for anyone serious about changing the performance of individuals or organizations. -- Dick Lincoln, Centers for Disease Control --This text refers to an out of print or unavailable edition of this title. Review"Human Competence stands not only as a tribute to Tom's genius, but also as the best single source of ideas about performance technology. It is a 'must have' for anyone serious about changing the performance of individuals or organizations."—Dick Lincoln, Centers for Disease Control
"Human Competence is the crowning achievement of a most remarkable man. But more than that, it is the performance technologist's foundation. Read it with zest, but read it with the intent of learning as much as you possibly can."—Odin Westgaard, Hale Associates
"Tom's work has given me the framework to help others in a powerful way—it is a big part of my message of respecting and valuing people at work."—Elizabeth Guman, Performance Insights
"Human Competence is a must read for anyone wishing to become a true performance improvement professional."—Peter Dean, University of Tennessee at Knoxville
"Among the ideas bulging from this classic work: performance exemplars, potential for improving performance, behavior-accomplishment distinction, performance matrix, ACORN troubleshooting test, performance audits, states, Worth = Value - Cost, knowledge maps, mediators, and job aids. The great accomplishments he left behind will continue to profit behavior analysis and performance improvement for a long, long time."—Ogden Lindsley, Behavior Research Company
"Human Competence is probably the most borrowed and least returned book in my library. It's good to have it in print once more, so that I can keep replacing it, and rereading it for new insights from the original master of HPT."—Rob Foshay, TRO Learning, Inc.


Customer Reviews

1 of 1 people found the following review helpful:
Excellent revision!, May 8, 2009
By
G. J. Vrazo "fixedgear" (Metro Detroit, USA) - See all my reviews Excellent revision / update. The preface by Marilyn Gilbert and all the tributes make this an important and engaging read for everyone in the field (performance improvement & training). I would never get rid of my dog-earred original (1978) but I'm glad I made this purchase!




Great book, changed my perspective on training, January 14, 2009
By
Chris Mcqueen "Instructor by Design" (Okemos, MI USA) - See all my reviews
This review is from: Human Competence: Engineering Worthy Performance (ISPI Tribute Edition) (Hardcover) Really enjoyed it. For me, the concept of Human Performance Technology really clicked. I would suggest it to any trainer, instructional designer, or manager.

The bible of HPI, March 3, 2008
By
Jonathan Vinoskey "JV" (San Diego, VA USA) - See all my reviews This book is must-reading for those in learning, development, and human performance improvement. The late Gilbert deserves much more credit than he receives. Much of his work is "sampled" in newer books, but this is the definitive source!



Leisure, July 25, 2001
By
James A. McClure (San Francisco Bay Area, California) - See all my reviews
This review is from: Human Competence: Engineering Worthy Performance (ISPI Tribute Edition) (Hardcover) This unique perspective on human behavior provides a powerful and enjoyable set of tools to influence key issues at work. Thomas Gilbert provides a look at people that is based on empirical observations and the occurrence of functional relationships between our work behavior and that of others. It also takes into consideration the ecological variable effecting the execution of a business model and operationl.
He argues that competency is not a measure of knowledge, hardward, or dedication, it is a measure of worthy performance. Results that faciliate the acquisition of leisure or opportunity to pursue more meaningful or worthwhile activites are the best measure of competency.
This book will help any person at work who whats to succeed. It provides a perspective that will allow that person to improve their own an others performance at work. It will help any open minded person demonstrate their own competency.

Handbook of Human Performance Technology by James A. Pershing:

Handbook of Human Performance Technology by James A. Pershing:

http://www.amazon.com/Handbook-Human-Performance-Technology-3rd/dp/0787965308/ref=pd_sim_b_1

If you are in the business of trying to improve organizational performance, this Handbook should be the first place you look for answers to questions about human performance technology."
—Joseph J. Durzo, CPT, Ph.D., senior vice president and chief learning officer, Archstone-Smith
"This newest edition of the Handbook provides an unparalleled, all-encompassing survey of the latest theory and its practical application in this emergent field. This book is a must-have reference for any professional wishing to systematically improve performance within their organization."
—Weston McMillan, CPT, manager, training and development, eBay Inc.

"An invaluable, engaging resource for anyone charged with improving workplace performance. It not only provides the background and foundations of our profession, but more importantly, it also provides the most up-to-date descriptions of how to apply HPT to drive results."
—Rodger Stotz, CPT, vice president and managing consultant, Maritz Inc.

"This book is filled with insights--both for those who are new to the field and also for those who are experienced. It offers concrete advice and examples on how to use HPT to impact business results and how to work successfully within organizations."
—Anne Marie Laures, CPT, director, learning services, Walgreen Co.

"The Handbook contains many of the secrets for improving the performance of individuals, groups, and organizations."
—Robert F. Mager, author, Analyzing Performance Problems and How to Turn Learners On . . . Without Turning Them Off

Product Description
The first two editions of the Handbook of Human Performance Technology helped define the rapidly growing and vibrant field of human performance technology - a systematic approach to improving individual and organizational performance. Exhaustively researched, this comprehensive sourcebook not only updates key foundational chapters on organizational change, evaluation, instructional design, and motivation, but it also features breakthrough chapters on "performance technology in action" and addresses many new topics in the field, such as certification, Six Sigma, and communities of practice.

Boasting fifty-five new chapters, contributors to this new edition comprise a veritable "who's who" in the field of performance improvement, including Geary Rummler, Roger Kaufman, Ruth Clark, Allison Rossett, Margo Murray, Judith Hale, Dana and James Robinson, and many others.

Praise for the third edition of the Handbook of Human Performance Technology

"If you are in the business of trying to improve organizational performance, this Handbook should be the first place you look for answers to questions about human performance technology."
- Joseph J. Durzo, CPT, Ph.D., senior vice president and chief learning officer, Archstone-Smith

"This newest edition of the Handbook provides an unparalleled, all-encompassing survey of the latest theory and its practical application in this emergent field. This book is a must-have reference for any professional wishing to systematically improve performance within their organization."
- Weston McMillan, CPT, manager, training and development, eBay Inc.

"An invaluable, engaging resource for anyone charged with improving workplace performance. It not only provides the background and foundations of our profession, but more importantly, it also provides the most up-to-date descriptions of how to apply HPT to drive results."
- Rodger Stotz, CPT, vice president and managing consultant, Maritz Inc.

"This book is filled with insights--both for those who are new to the field and also for those who are experienced. It offers concrete advice and examples on how to use HPT to impact business results and how to work successfully within organizations."
- Anne Marie Laures, CPT, director, learning services, Walgreen Co.

"The Handbook contains many of the secrets for improving the performance of individuals, groups, and organizations."
- Robert F. Mager, author, Analyzing Performance Problems and How to Turn Learners On...Without Turning Them Off
3 of 3 people found the following review helpful:
5.0 out of 5 stars EARNS a place on YOUR desk...not the shelf!, May 22, 2007
By Sojourner "Learning to Live Life" (Suisun City, CA United States) - See all my reviews

As a trainer, Six Sigma Black Belt, Certified Performance Technologist, and Sr. manager for a leading BioTech firm whose job is to help my site adopt the tools, concepts and methods of HPT, Lean, Six Sigma, I use this reference all the time. Taking a "fieldbook" approach much like Peter Senge's FIFTH DISCIPLINE and DANCE OF CHANGE fieldbooks, the HANDBOOK FOR HUMAN PERFORMANCE TECHNOLOGY is THE "bible" in our field. Full of real world advice, insights, and helpful models and examples, don't miss your chance to have the best reference around in your toolkit. Comment Comment | Permalink | Was this review helpful to you? Yes No (Report this)




2 of 3 people found the following review helpful:
5.0 out of 5 stars A "must have" reference for improving workplace performance!!!, January 6, 2007
By Roger Chevalier - See all my reviews
(REAL NAME)

Like its previous editions, the third edition of the Handbook of Human Performance Technology is a "must have" reference for all performance improvement professionals and those seeking to systematically and systemically identify and remove barriers to individual and organizational performance. Unlike many books on the subject that offer the views of an individual or small group of authors, the Handbook's fifty-five articles give the reader an opportunity to learn from the diverse experience of some of the best practitioners and academicians in the field.

Roger Chevalier, Ph.D., CPT
Rohnert Park, CA Comment Comment (1) | Permalink | Was this review helpful to you? Yes No (Report this)




4.0 out of 5 stars very thorough, April 13, 2009
By R. Hemmer "ontheroad reader" (Dallas TX) - See all my reviews
(REAL NAME)

People who work in this field should find the chapters helpful. I like that many subjects are covered by experts in their particular areas. Each chapter covers a part of the spectrum and should be useful for people in human resources, performance improvement, training, and curriculum and instruction. I use it as a reference tool and often start here before going on to other sources to complete what I am looking for. I sometime read a chapter to gain a wider perspective on a subject I know little about. The contributors are well-known and most write in an acedemic style. The style m ight be off-putting to some who don't often read acedemic journals. Even so, the content is very user-friendly and organized well.
It is expensive so make sure you need it before you purchase

High Impact Learning (Brinkerhoff and Apking)

http://www.amazon.com/High-Impact-Learning-Robert-Brinkerhoff/dp/0738205389/ref=cm_cr_pr_pb_t

Editorial Reviews
Review
"High Impact Learning is a must-read if you want to make a difference to your clients' bottom line." -- Janet Costales, Director, eLearning Solutions, Compaq Computer Corporation

"The authors show you how to [assure direct business value]...simply, powerfully, and with elegantly practical methods and tools." -- James M. Danko, Associate Dean, Tuck School of Business, Dartmouth College

Product Description
Every organization seeks to provide its employees with learning and development opportunities that are both targeted to their individual needs and designed to produce measurable and worthwhile business results. In High Impact Learning, Brinkerhoff and Apking outline a comprehensive, proven, and practical approach for bridging the gap between employee and organizational goals and launching training initiatives of visible and lasting impact.

The British Council Behavioral Competency Directory

http://www.britishcouncil.org/africa-vacancies-behavioural-competencies-external.doc


The British Council Behavioral Competencies:

1
Achievement
2
Analytical Thinking
3
Customer Service Orientation
4
Entrepreneurship
5
Flexibility

6
Holding People Accountable
7
Intercultural Competence
8
Leading and Developing Others
9
Professional Confidence
10
Relationship Building for Influence
11
Self Awareness
12
Team Working
13
Working Strategically